Krishaan Return Policy:

At Krishaan, we are committed to ensuring your satisfaction with the agricultural products you purchase through our platform. Our Return Policy is designed to provide clarity and fairness in the unlikely event that you need to return a product. Please take a moment to familiarize yourself with our policy:

1. Product Inspection Upon Delivery:

   • We encourage you to inspect the products immediately upon delivery to ensure they meet your expectations.
   • If you notice any issues or discrepancies, please contact our customer support team promptly.

2. Returns Eligibility:

   • Returns are accepted within 12 hours from the date of delivery.
   • Eligible returns include products damaged during transit, quality issues, or if the delivered product does not match the product description.

3. Initiating a Return:

   • To initiate a return, please contact our customer support team through the app.
   • Provide relevant details, including your order number, a description of the issue, and supporting images if applicable.

4. Return Approval:

   • Our customer support team will review your request and notify you of the return approval status.
   • Approved returns will be provided with instructions on the return process.

5. Return Shipping:

   • For eligible returns, Krishaan will cover the return shipping costs.
   • Follow the provided instructions for packaging and returning the product.

6. Refund or Replacement:

   • Upon receiving the returned product, we will inspect it to ensure it meets the return eligibility criteria.
   • You may choose either a refund for the purchase price or a replacement for the returned product.

7. Refund Processing:

   • Refunds will be processed within 7-10 days of receiving the returned product.
   • The refund will be issued to the original payment method used for the purchase.

8. Exceptions:

   • Products that are not eligible for return include perishable items, personalized products, and products damaged due to improper handling or misuse.

9. Continuous Improvement:

   • Your feedback is valuable to us. If you have suggestions on how we can improve our products or the return process, please let us know.

Contact Us: If you have any questions or concerns regarding our Return Policy, please reach out to our customer support team through the app or email [customer.support@krishaan.com].

Thank you for choosing Krishaan. We appreciate your trust in our commitment to quality and customer satisfaction.